Refund & Returns Policy

We want you to love everything you purchase from American Eagle. If something isn’t right, we’re here to help.

Return Eligibility

Returns are accepted within 30 days of delivery. Items must be unused, unworn, and in original packaging.

Non-Returnable Items

  • Worn or washed clothing
  • Underwear or intimate apparel (for hygiene reasons)
  • Gift cards

How to Request a Return

Email our support team at [email protected] with your order number and the reason for the return.

Refunds

Once the returned item is inspected, refunds will be issued to the original payment method within 5–7 business days.

Exchanges

If your product arrives damaged or incorrect, contact us and we will arrange a replacement.

Thank you for shopping with American Eagle.